FAQs
Category A: Account Onboarding & Verification (KYC)
Q1: How long does the identity verification process take?
Answer: Because Leading Bridges Ltd. is a FINTRAC-registered Money Services Business (MSB), all individual and corporate profiles are reviewed manually by our internal security team to prevent financial fraud. Our manual processing queue has a strict 12-to-24-hour verification window. You will receive an automated email notification the moment your checkout pipeline has been securely unlocked.
Q2: What documents are required for a Corporate Account?
Answer: To open a corporate investing path, your company representative must complete our 5-Upload Protocol directly within a single application flow. You must submit:
- Articles of Incorporation (proving an active Canadian corporate entity).
- An official Directors Report or board roster.
- A Corporate Capitalization Table (Cap Table).
- Corporate Bank Details (confirming where your wire transfers originate).
- A signed Corporate Resolution of Authority proving the applicant has the legal power to deploy company capital.
Q3: What is the 25% Beneficial Owner rule?
Answer: In strict compliance with federal FINTRAC anti-money laundering (AML) mandates, corporate applicants must disclose the legal names, addresses, and dates of birth, and upload government-issued photo IDs for any individual who owns or controls a 25% or greater equity stake in the company. These shareholders do not need to create individual portal accounts; our internal compliance staff screens their documentation behind the scenes.
Q4: Why am I blocked from logging in when using a VPN?
Answer: To protect our platform from cross-border compliance liabilities and satisfy Canadian regional securities laws, standard user accounts are strictly prohibited from accessing Leading Bridges Ltd. via a Virtual Private Network (VPN) or location-spoofing proxy. Your real IP address must map to an authorized Canadian province to maintain an auditable, compliant access log.
Category B: Funding & Bank Transactions
Q5: What is my unique Reference Code and why must I use it?
Answer: Once your account is manually approved and you execute a specific project's mandatory Form 45-110F2 Risk Acknowledgement, your checkout screen dynamically unlocks a context-locked banking card displaying a unique alphanumeric reference code prefixed with our initials (e.g.,
LB-000123).You must copy and paste this exact code into the "Memo", "Message", or "Reference" line of your Interac e-Transfer or Wise bank transfer. Our manual reconciliation team uses this code to match incoming ledger funds directly to your profile. Failure to include it will result in your funds being held, flagged for a manual audit, or instantly returned to the sender.
Q6: Can I send funds from a bank account under a different name?
Answer: No. In strict compliance with FINTRAC frameworks, the legal name on your originating bank account must exactly match the approved individual or corporate name on your Leading Bridges Ltd. profile. Third-party deposits are strictly barred and automatically rejected to eliminate money laundering risks.
Q7: How are my investment funds protected?
Answer: Under National Instrument 45-110, Leading Bridges Ltd. enforces absolute separation between our corporate operational capital and your investment commitments. 100% of your funds are held in trust within a segregated client account at a regulated Canadian financial institution.
- If a campaign succeeds, capital is only released once the closing parameters are met.
- If a campaign fails to hit its regulatory minimum target by its deadline, 100% of your money is returned automatically to your bank account without penalties or deductions.
Category C: Investment Framework & Rules
Q8: Does Leading Bridges Ltd. vet or recommend specific business opportunities?
Answer: No. Leading Bridges Ltd. is an infrastructure platform and does not "vet," certify, or recommend any projects. Under our Canadian registration as an exempt funding portal, we are legally prohibited from assessing the commercial merits or viability of any startup. We verify that issuers meet baseline corporate legitimacy requirements and file an accurate Form 45-110F1 Offering Document, but investors are solely responsible for conducting their own independent due diligence.
Q9: Can I cancel my investment if I change my mind?
Answer: Yes. Under Canadian securities law, you possess a statutory 48-hour right of withdrawal. You can cancel your investment commitment by hitting the cancellation link on your dashboard or notifying us within 48 hours of your initial transaction execution. Once this 48-hour window expires, your investment commitment becomes legally binding.
Q10: What is a third-party Issuer Buyback Guarantee?
Answer: Certain infrastructure, manufacturing, or agribusiness projects across Africa may choose to include a corporate buyback or share repurchase clause within their Form 45-110F1 Offering Document. This arrangement is a strict corporate contract between you and that specific Project Issuer company only. Leading Bridges Ltd. does not issue, back, insure, or financially guarantee any repurchases or capital protection schemes.
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